Cookie Policy

Effective Date: 30 July 2026
Last Updated: 30 July 2026

  1. Introduction

This Cookie Policy explains how Nova Eliteo International Trading – FZCO («Nova Eliteo», «Eliteo», «we», «our» or «us») uses cookies and similar technologies when you visit our websites.

This Cookie Policy should be read together with our Privacy Policy, which explains how we process personal data collected through our websites and business activities.

Where required by applicable law, we will obtain your consent before placing or accessing non-essential cookies or similar technologies on your device.

  1. Who We Are

This website is operated by:

Nova Eliteo International Trading – FZCO
Commercial License No. 16848
DSO – IFZA
Dubai Silicon Oasis
Dubai
United Arab Emirates

Email: info@eliteogroup.com

Website: www.eliteogroup.com

Eliteo Group is the international brand identity under which Nova Eliteo International Trading – FZCO operates and is not a separate legal entity.

  1. What Are Cookies?

Cookies are small text files stored on your computer, smartphone or other device when you visit a website.

Cookies help websites recognise your device, remember preferences, improve functionality, enhance security and analyse website performance.

Depending on their purpose, cookies may remain on your device only during your browsing session or for a longer period.

  1. Similar Technologies

In addition to cookies, we may use similar technologies including:

  • Local Storage;
  • Session Storage;
  • Web Beacons;
  • Tracking Pixels;
  • Tags;
  • Device Identifiers;
  • Server Logs;
  • Content Delivery Network identifiers;
  • Security Tokens;
  • JavaScript technologies;
  • Embedded Content technologies; and
  • other comparable technologies used for technical, analytical or security purposes.

For simplicity, all such technologies are referred to in this Cookie Policy as «Cookies» unless stated otherwise.

  1. Why We Use Cookies

Cookies help us to:

  • operate our website;
  • maintain website security;
  • protect against fraud;
  • remember user preferences;
  • improve website functionality;
  • analyse website performance;
  • understand visitor behaviour;
  • improve user experience;
  • optimise website performance;
  • detect technical issues;
  • maintain session integrity; and
  • support future online services.

We do not use cookies for unlawful profiling or any purpose prohibited by applicable law.

  1. Categories of Cookies

We classify cookies into the following categories.

Strictly Necessary Cookies

These cookies are essential for the operation of our website.

Without these cookies, certain functions cannot operate correctly.

Necessary cookies may be used for:

  • website security;
  • network management;
  • fraud prevention;
  • load balancing;
  • session management;
  • consent management;
  • authentication;
  • user security;
  • website availability; and
  • technical functionality.

These cookies cannot normally be disabled because they are required for the operation of the website.

Functional Cookies

Functional cookies improve your browsing experience by remembering choices and preferences.

Examples include:

  • preferred language;
  • regional settings;
  • remembered preferences;
  • accessibility settings;
  • interface customisation; and
  • other user-selected options.

Functional cookies are activated only where permitted by applicable law or after obtaining consent where required.

Analytics Cookies

Analytics cookies help us understand how visitors interact with our website.

They may collect information regarding:

  • pages visited;
  • time spent on pages;
  • visitor journeys;
  • navigation behaviour;
  • technical performance;
  • website errors;
  • browser information;
  • operating systems;
  • device types;
  • approximate geographic region;
  • referring websites; and
  • anonymous statistical information.

Analytics cookies help us improve website performance and user experience.

Where legally required, analytics cookies are activated only after consent has been provided.

Marketing Cookies

Marketing cookies may be used to:

  • measure campaign effectiveness;
  • understand marketing performance;
  • limit repetitive advertisements;
  • deliver relevant advertising;
  • analyse campaign results; and
  • improve future marketing activities.

Nova Eliteo International Trading – FZCO does not currently operate behavioural advertising networks.

Should such technologies be introduced in the future, they will only be used in accordance with applicable law and after obtaining any required consent.

  1. Cookies We May Use

Depending on the configuration of our website, cookies may originate from:

  • WordPress;
  • Elementor;
  • Cloudflare;
  • Google Analytics;
  • Google Tag Manager;
  • Google Maps;
  • YouTube;
  • Vimeo;
  • Microsoft services;
  • LinkedIn;
  • Meta platforms;
  • newsletter providers;
  • CRM systems;
  • payment providers;
  • hosting providers;
  • security providers; and
  • other service providers supporting our business.

Not all services listed above are necessarily active at all times.

The cookies actually used on our website depend on the current technical configuration of the website.

  1. First-Party and Third-Party Cookies

First-Party Cookies

First-party cookies are placed directly by Nova Eliteo International Trading – FZCO.

These cookies generally support the operation, functionality and security of our website.

Third-Party Cookies

Third-party cookies are placed by external providers whose services are integrated into our website.

Examples may include:

  • analytics providers;
  • video providers;
  • map providers;
  • payment providers;
  • security providers; and
  • embedded content providers.

The privacy practices of these providers are governed by their own privacy policies.

  1. Session Cookies and Persistent Cookies

Session Cookies

Session cookies remain active only while your browser is open.

They are automatically deleted when your browsing session ends.

Persistent Cookies

Persistent cookies remain stored on your device until they expire or are manually deleted.

The retention period varies depending on the specific cookie and its purpose.

  1. Legal Basis for Using Cookies

Where required by applicable law, we rely on one or more of the following legal bases:

  • your consent;
  • our legitimate interests;
  • compliance with legal obligations;
  • protection against fraud;
  • website security;
  • performance of contractual obligations.

Strictly Necessary Cookies generally do not require consent where permitted by law.

All other categories are activated only where valid consent has been obtained, where required.


11. Cookie Consent

Where required by applicable law, Nova Eliteo International Trading – FZCO requests your consent before placing or accessing non-essential cookies on your device.

Our website uses a Consent Management Platform (CMP) that enables visitors to make informed decisions regarding the use of cookies.

Upon your first visit, you will be presented with a cookie banner allowing you to:

  • Accept All Cookies;
  • Reject All Non-Essential Cookies; or
  • Manage Cookie Preferences.

Your selection will be recorded and respected in accordance with applicable legal requirements.

You may modify or withdraw your consent at any time through the Cookie Settings link available on our website.

Withdrawal of consent does not affect the lawfulness of cookie processing carried out before consent was withdrawn.

  1. Managing Cookies

Most internet browsers allow you to control cookies through their settings.

Depending on your browser, you may be able to:

  • view stored cookies;
  • delete cookies;
  • block cookies;
  • block third-party cookies;
  • clear browsing data;
  • receive notifications before cookies are stored; or
  • configure automatic cookie deletion.

Please note that disabling certain cookies may affect the functionality of our website.

Certain services, security features or user preferences may no longer operate correctly if necessary cookies are blocked.

For browser-specific guidance, please consult the documentation provided by your browser manufacturer.

  1. Cookie Retention

Different cookies remain stored for different periods depending on their purpose.

Generally:

  • Session Cookies are deleted automatically when your browser session ends.
  • Persistent Cookies remain stored until they expire or are manually deleted.

Retention periods are determined according to operational necessity, security requirements and applicable legal obligations.

We regularly review cookie lifetimes to ensure they remain appropriate and proportionate.

  1. International Data Transfers

Certain cookies and similar technologies may involve the processing of data outside the country in which you are located.

Depending on the services used, data may be processed in:

  • the United Arab Emirates;
  • Member States of the European Union;
  • the United Kingdom;
  • the United States;
  • Japan;
  • Singapore; or
  • other jurisdictions in which our technology providers operate.

Where applicable law requires additional safeguards for international data transfers, Nova Eliteo International Trading – FZCO implements appropriate contractual, organisational and technical measures to protect personal data.

Such safeguards may include:

  • Standard Contractual Clauses (SCCs);
  • UK International Data Transfer Agreements (IDTA);
  • UK Addendum to the SCCs;
  • contractual confidentiality obligations;
  • encryption;
  • access controls; and
  • other recognised transfer mechanisms.

Further information regarding international data transfers is available in our Privacy Policy.

  1. Security

Cookies may contribute to maintaining the security and integrity of our website.

Certain cookies help us to:

  • identify malicious activity;
  • prevent fraudulent access;
  • maintain secure user sessions;
  • detect automated attacks;
  • protect against denial-of-service attacks;
  • monitor system integrity;
  • ensure website availability; and
  • support cybersecurity measures.

These security-related cookies are considered essential for the protection of both our visitors and our business operations.

  1. Changes to This Cookie Policy

Nova Eliteo International Trading – FZCO may update this Cookie Policy from time to time to reflect:

  • changes in applicable legislation;
  • regulatory guidance;
  • technological developments;
  • modifications to our website;
  • changes to third-party services;
  • operational improvements; or
  • security enhancements.

The latest version will always be published on our website together with its effective date.

Where required by applicable law, material changes will be communicated appropriately before they become effective.

  1. Contact Us

If you have any questions regarding this Cookie Policy or our use of cookies, please contact:

Nova Eliteo International Trading – FZCO
Commercial License No. 16848
DSO – IFZA
Dubai Silicon Oasis
Dubai
United Arab Emirates

Email: info@eliteogroup.com

Website: www.eliteogroup.com

  1. Your Privacy Choices

You remain in control of your cookie preferences.

At any time, you may:

  • accept all cookies;
  • reject non-essential cookies;
  • withdraw previously granted consent;
  • modify your cookie preferences;
  • delete cookies stored on your device;
  • configure your browser to restrict cookies; or
  • contact us regarding the use of cookies on our website.

Choosing to disable certain cookies may limit the availability or functionality of specific website features.

  1. Cookie Categories Summary

Category

Purpose

Consent Required

Strictly Necessary

Website operation, security, authentication, consent management

No (where permitted by law)

Functional

User preferences, language settings, enhanced functionality

Yes, where required

Analytics

Website usage statistics and performance measurement

Yes

Marketing

Campaign measurement and marketing optimisation

Yes

 

  1. Governing Law

This Cookie Policy shall be interpreted in accordance with the laws applicable to Nova Eliteo International Trading – FZCO.

Where mandatory privacy or electronic communications legislation of another jurisdiction applies to the use of cookies or similar technologies, the relevant mandatory provisions of such legislation shall prevail to the extent required by law.

Nothing in this Cookie Policy limits any statutory rights granted under applicable data protection legislation.

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